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Legal Documentation

Terms & Conditions

We do care for our customers. That's why we have written these terms and conditions so that you can read them carefully before accessing or using our platform. Please note that you agree to be bound by these terms and conditions.

Nature of Service Booking & Pricing Changes & Refunds User Obligations Liability

Our Terms & Conditions

1 Nature of our Service

We act as an online booking agent and mediator for third-party travel suppliers like airlines. We do not own, operate or control the travel services themselves. When you make a booking through us, then you are entering into a contract directly with the respective service providers, and we are not liable for anything on their behalf.

Important: When you make a booking through us, you are entering into a contract directly with the respective service providers, and we are not liable for anything on their behalf.

2 Booking, Pricing and Payment

Prices that are displayed are directly from the service providers, and they can change until confirmed by the airline. We do our best to provide accuracy, but some errors in pricing may occur.

We reserve the right to correct any such errors and will notify you if your booking is affected.

The price presented to you before final confirmation includes the base fare, mandatory taxes and government fees. We do not believe in charging hidden booking fees.

Confirmation: Your booking is confirmed only upon successful payment and issuance of the valid electronic tickets by the airline.

3 Changes, Cancellations and Refunds

All the modifications and refund requests are strictly imposed by the fare rules and policies of the operating airline. Many promotional fares cannot be changed and are not refundable.

If a change or refund is permitted by the airline, then we reserve all the right to charge a small service fee for the administrative work that is required to process the request with the airline.

Note: This amount is separate from any penalty charged by the airline and will be disclosed at the time of request.

4 User Obligations

You are responsible for ensuring that all data provided during booking, particularly passenger name, should exactly match the name that is printed on the official documents.

Warning: Inaccurate information will lead to denial of boarding.

You are absolutely responsible for securing and carrying all necessary travel documents, including valid passports that are mandatory by the destination and transit countries.

5 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct or indirect, special or consequential damages arising out of your usage of the site, failure of any service provider to perform the contracted services or any errors in the information that is displayed which is derived from third parties.